News

<< First  < Prev   1   2   Next >  Last >> 
  • Monday, December 19, 2022 10:06 PM | Steve Robinson (Administrator)

    Luncheons can be attended by any Member in good standing, approved Membership Candidates and Guests of a escorting Member. 

    Guests are able to be registered via the John Street Club website by the escorting Member, or can register on a self-service basis on the same site, with an event pin number provided by the escorting Member.

  • Monday, December 19, 2022 1:06 PM | Steve Robinson (Administrator)

    There are a few frequent reasons why you are not receiving club email correspondence:

    • You have opted out from receiving email blasts. To check if this is the case you can log into your profile with your user name / password and in the upper left corner select Email Preferences and ensure both boxes have a check-mark.
    • You do not have / or have an incorrect email address entered on your contact record. To check if this is the case log into your profile with your user name / password and scroll down your Member Profile until you see "Email" and ensure that the address appearing is the correct address. If not select "Edit Profile" at the top left hand corner of the page and scroll down until "Email" and enter the correct email address and select save.
    • You have a Spam Filter which is screening and / or quarantining emails sent from Wild Apricot. To check if this is the case open your company's and/ or personal emails Spam filter and check to see if emails from the John Street Club. If that's the case, use the functionality of your Spam filter to "Release and Approve" and that should resolve the issue. You may also be able to manually approve the email address which club email's are sent which is: admin@johnstreetclub.com
      • With respect to Gmail we have had instances of our emails being automatically filtered to the "Promotions" tab in the Gmail portal. Check to see if that is the case, if so, you can re-classify future emails to be directed to your Inbox by replying to admin@johnstreetclub.com.
  • Sunday, December 11, 2022 8:32 PM | Steve Robinson (Administrator)

    If you have not received your login information to the email address we have on file follow the below steps:

    1. Go to the JohnStreetClub.com Home page.
    2. In the upper right hand corner click the grey button entitled "Login".
    3. Select "Forgot Password".
    4. Enter the email address associated with the previous club administration system.
    5. Click "Submit".

    If there is an account on file associated with that email address it will send a temporary password to that email address. Your email address is the login name so you will be able to log into your account with your email and temporary password.

    If the email address we have on file is incorrect you will need the Club Secretary to amend who can be reached at : secretary@johnstreetclub.com

    If the Club Secretary has no record of you on file it's possible that your account has lapsed and has been suspended. If that is the case and you wish to reinstate your account please go to the Join Us page and follow the outlined process for membership reinstatement.

<< First  < Prev   1   2   Next >  Last >> 

Copyright © 2023 The John Street Club. All Rights Reserved.

Powered by Wild Apricot Membership Software